A recent study done
by Oxford Economics and sponsored by the U.S Travel Association has brought to
light some interesting information. Organizations that did not cut back on
business trips to meetings and conferences during the recent recession report
being more profitable than those businesses that did scale back on travel. The
study was conducted to show the effects business traveling can have on a
company's bottom line as organizations slowly begin to invest in business
travel once again.
This analysis was conducted as a follow-up
study to information gathered in 2009 when companies began reacting to the
recession and declining profits by cutting out significant expenses, such as
travel. Information for this study was collected and analyzed from government
data spanning 14 different industries over an 18 year time period. Following
this analysis, 298 business travelers were also surveyed in November 2012.
According to the report published
by Oxford Economics, data analyzed from both the Great Recession and recovery
has revealed that the companies that grew the fastest during this time were the
ones that made significant investments in business travel. Similarly,
statistics included in a recently
published document by the U.S. Travel Association state, "for every
dollar invested in business travel, businesses benefit from an average of
$12.50 in increased revenue and $3.80 in new profits".
Of those who
traveled during the downturn, only 4% believed that cutting travel expenses
during the recession helped improve their company’s bottom line, while 57% said
it did not. Business travelers also estimated that failing to travel could
result in up to a 28% loss of business. In addition, roughly 40% of respondents
believed they were twice as likely to earn new customers in face-to-face
meetings than through other channels.
The findings of this
report speak to the importance of face-to-face meetings with customers.
Business travel now has a proven return on investment and can be one of the
best tools an organization can utilize to attract new business while retaining
existing clientele.
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