For a long time now, millennials have been the topic of
conversation, especially for their impact in the workplace. To give you some
perspective, the millennial generation is born between 1980 and 2000. If we
consider this birth year window, the oldest millennial is turning 37 this year.
This generation is also considered to be the largest generation in history
since the soon-to-retire Baby Boomer generation. In fact, Pcw noted that they
form 25% of the workforce.
There is no doubt that millennials are on the rise and
moving into upper management positions within corporations. They have
particular characteristics that the other generations lack, and their knowledge
of technology has put them on the upper hand. Research into the leadership priorities
and attitudes of millennial professionals reveals that their rise to executive leaderships
may be a very good thing, especially for procurement.
Recently, there was a report published by the Conference
Board titled “Divergent Views, Common Ground” that focused on the leadership
differences between millennials and other generations in the workplace. Their
findings showed three main differences relevant to the procurement and supply
chain industry:
Interpersonal Skills
Millennials price interpersonal skills and relationships,
regardless of their perceived reputation of being glued to their devices. This skill
can benefit procurement heavily when it comes to stakeholder and supplier
engagement. Stakeholders want procurement to spend more time listening to them,
instead of treating them as data points, and suppliers want to have a
relationship before investing in innovation on behalf of procurement. Additionally,
this skill will be beneficial when millennials find themselves to be the
youngest participants in a meeting trying to introduce new ideas to an audience
that may or may not be receptive to them. Overall, many of the roadblocks that
procurement faces on a daily basis can be overcome with better interpersonal
dynamics.
Risk Aversion
Despite millennials willingness to speak out on issues of
importance to them, they are risk averse. We all know risk is unavoidable in
supply chain and millennials ability to be risk averse while having strong
beliefs is a good sign for risk mitigation planning. In fact, they may be
better positioned to raise awareness about risk potential, so that a cooperative
solution can be achieved.
Outcome-based Accountability
Millennials stress outcome-based accountability in their definition
of success. This will help procurement, specifically with their battle with the
Finance department for claiming projected or estimated savings that are
impossible to trace to the bottom line. If millennials are being outcome
focused, then they will have a natural drive to see the impact of actual
savings reach the bottom line. Additionally, this mindset will help procurement
with supplier relationship management. Millennials will want to emphasize supplier
impact on the business overtime, resulting in them determining how suppliers
will achieve their goals.
It is no surprise that millennials are moving into upper
management positions due to their unique characteristics and skill sets. With
their interpersonal skills, ability to be risk averse and their focus on
outcome-based accountability, they can influence the procurement industry and be the needed extra push procurement needs to get to the next
level.
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