In these challenging economic times, businesses are continuing to look for ways to reduce costs across all areas of spend. At the same time, there is a fear in considering alternate solutions/suppliers for it may produce poor levels of service, lower standards...or a 'cheap' solution. This is not going to be the case with "super regional" parcel carriers.

Currently, UPS and FedEx dominate the industry with their national and international presence, innovative solutions and technology. What about the costs associated with these services?

Jim Berluti, President & CEO of Eastern Connection, gives thanks to the regional players expressing how they are earning their way up the food chain due to lower costs, enhanced technologies, and network of partners; "thanks to their continued reliance on ground versus air transport, lower operational costs and few accessorial charges, recent reports show that regional services can save shippers up to 40% for express deliveries..thanks to new, deferred product offerings, regional typically save shippers more than 20% for ground shipments compared to nationals".

Although costly marketing campaigns are not their forte, regional carriers invest on better, faster, cheaper ways to ship...offering later pickups, earlier deliveries including next-day ground. They also invest in building partnerships around the country to expand their coverage and service offerings. Berluti describes these relationships as "a modern-day extension of the old Pony Express". Regional carriers use integrated technology, consolidated invoicing, and "real-time delivery information" to make their partnerships as seamless to the customer as if they had one carrier from pick up to delivery destination.

For now UPS and FedEx still have the reign on the international market, but beware as the "super-regional network" makes way taking the industry one coast at a time.
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Leigh Merz

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