After undergoing numerous sourcing projects
with a client and beginning to look at the next wave of projects, it is always
important to reflect on why projects were a success and what lessons can be
learned to improve processes and inefficiencies in the engagement. Below is a
list of five sourcing best practices that should be established before
initiating a new round of projects.
1.
Align
with Corporate Sponsorship – Ensure that the projects selected align with
your stakeholder and that the timing of the project plans align with the
corporate initiatives. The stakeholder might want to better understand why
certain projects were identified, the timing around them, and the strategy that
will be undergone to complete the project. This is an opportunity for you to
also express lessons learned about the first wave of projects and ensure that
you understand the scope, decision makers, etc.
2.
Confirm
the Main Point of Contact for Each Project – While having a stakeholder
from corporate involved in all the projects is crucial, it is also important to
have a main point of contact specific to each project. This person will be your
escalation prior to the corporate stakeholder and will advocate on your behalf
if any obstacles arise. This project POC will also better understand the project
stakeholders’ involvement, concerns and will understand the category as a
whole.
3.
Conduct
Initial Call with Corporate Sponsor, Project Point of Contact, and Any Additional
Project Stakeholders – This initial kickoff call is important in order to
discuss strategy, potential difficulties, opportunities, and confirm the
specific stakeholders for each project. Ironing out the strategy, goals, and
potential roadblocks will help ensure the success of your project. This call is
also to go over roles and responsibilities. Specifically, which stakeholders
will be involved in specific steps of the process and the level of engagement
from each.
4.
Finalize Stakeholder
Calls and Conduct Supplier Introductions – Once you have conducted an
initial call informing your stakeholders about the upcoming initiatives, it is
important to conduct individual calls with these stakeholders in order to
understand the supplier relationship from their perspective and to gain a
better understanding about the initiative and the goals they want to
accomplish. These stakeholders will then provide you with the contact
information for the supplier they utilize in that category, which will allow
you to validate the information and data they provided to you. Conducting a
call with the suppliers is also crucial to the success of the initiative
because you will hear another side of the story and gain a true understanding
of the relationship and understand what needs to be modified or improvement.
5.
Internal
Kickoff Meeting – In tandem to coordinating communication with your
stakeholders, it is also important to keep your team abreast of your lessons
learned from the first wave of projects and to inform any new team members
about the best practices and important aspects of the account. Putting together
a short slide deck and setting up an internal kickoff meeting allows you to
convey the key criteria about the account, establish internal processes, and
improve any obstacles discovered during the first wave of projects.
By following these 5 best practices, you will ensure success
in your second round of sourcing projects. Incorporating the lessons you
learned will only improve the communication and relationship you have with your
stakeholders. It shows that you understand what was done well and what could be
improved. And, but utilizing these best practices, you are sure to help your
team see the project success to fruition.
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