In Gerry Preece’s Buying
Less for Less, the author discusses the dilemma of measuring success for
procurement organizations. Preece focuses specifically on the growing marketing
category, and the challenge this complex and fast moving segments has proven to
be for procurement teams.
Utilizing a simple savings calculation to understand the
value driven by procurement activities in the marketing space completely
misrepresents the actually impact. While there is certainly value in sourcing
for savings, sourcing professionals disadvantage themselves and the
organizations they work with by maintaining such a narrow focus. In redefining savings, procurement and marketing can
more easily align on the organizational objectives as well as the metrics used
to evaluate success.
Take an important metric for marketing organizations- top
line revenue growth. Marketers have a plethora of tools at their disposal to
track any number of items, but a typical goal for the overall organization is
to expand the business and grow the top line. An apparent correlation may not
exist between strategic sourcing and the growth of the organization, but by
recognizing the importance of looking past savings and measuring something slightly
intangible, procurement quickly aligns more closely with the goals of the
marketers.
Another area where procurement can focus their attention is
in seemingly non-impactable spend. More often than not, your partner will assist
you in identifying additional cost savings opportunities, whether making minor changes
to the brand approach, or major adjustments to decrease cost and maintain
value, opportunities exist outside of the typical to drive down costs. Be wary
of the strategic nature suppliers and the historic relationship are critical to
initial buy in. Prior negotiated rate cards along with proven success are
useful for benchmarking exercises that will assist in competitive evaluation
and internal support.
The real difficulty is selling the concept of an expanded
savings definition to a mature procurement organization. While I prefer a
marketer first approach to sourcing, I recognize within some organizations,
savings remains king and any additional value adds are just that – value adds.
Too often a focus on savings leads to disaster, whether through the
implementation of a less-than-stellar partner, or the reduction of a budget. Marketing
exists to grow the business, and in hindering that practice, procurement
quickly earns the ire or brands and agencies alike.
No singular definition of savings will fit every
organization, but by expanding the organizational thinking and recognizing the
competing priorities will assist in aligning stakeholders to achieve continuing
success.
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