Companies looking to develop their supply chain resources
must not only understand what supply chain is, but the strategic sourcing best practices
that support its efforts to ensure success.
Supply chain
is essentially the group of resources engaged in procuring a product and/or
service from a supplier to the customer. This would include end users,
suppliers and their manufacturers, specs and requirements and any other pieces
of information needed to obtain the requested product or service. Having all of
this identified up front can produce a cost effective result with shorter
turn-around and lead times.
Supply chain
professionals should familiarize themselves with the various market places they
are sourcing and follow some best practices that will guarantee a productive venture.
Presented below are a few key tips that will result in supply chain’s success:
Understand the industry – you may think
you know who the major players are in a specific industry based on past
research or experience, but demand changes can impact supply base, production,
and potentially product specifications. A perfect example of this would be telecommunications
– where businesses and consumers are always looking for more bandwidth and services
at lower costs. There are so many global, national, and regional players now who
offer a variety of flavors for all products and services. Unless you have
extremely specific requirements, you probably have a lot of options to choose
from. These suppliers want you to learn about their service offerings so make
sure to invest some time understanding what is available to you.
Understand
costs –
in addition to knowing who the suppliers are in a specific industry, you will
want to understand all of the pricing elements that go into producing the
product or service you are looking for. In sticking with telecommunications as
an example, suppliers will lease facilities from one another, share infrastructure,
or negotiate wholesale deals. Although the result to the customer is the same
service, pricing will be different and in some cases customer service and
support will be better. Some of the top players in the market are looking to
increase revenues with newer technologies and are not as interested in selling
older services. Therefore, you might consider a smaller player who is using the
same physical service but can provide it at a lower cost and offer you the same
or better support. Make sure to also consider the potential soft dollar savings
(savings from not spending but savings time) and value adds such as:
- Payment terms
- Additional resources or support
- Custom reporting or billing platforms
- Inventory support
- Whatever the supplier is willing to invest
These tips are just a few best practices that can be incorporated in your supply chain plan and improve your overall strategic sourcing initiatives.
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