I
was reading an article on cnn.com about epic career mistakes and how some big
time journalists were not only able to recover from these mistakes but come out
way ahead. I found this to be a good
topic that can be applied to strategic sourcing or any life situation really.
You can find the actual stories in the article but below I will use these same
failures as they would apply in sourcing and discuss how you can recover from
or avoid such incidents.
“Actually
record” – In this instance the journalist in question was not entirely prepared
for a big interview he was conducting. This resulted in him having to go back
and re-interview the individual. The
obvious lesson to be learned here is to always be prepared. When conducting a sourcing event you should
get to know your product or service category, your supplier base and the market,
as well as have a thorough understanding of what you are looking to
accomplish. This should all be sorted
out prior to starting any sourcing activity.
This stage of the process is often one of the most intensive and
comprehensive and as such should not be shortcut in any way, because there aren’t always second chances to
be had.
“Check
your facts -- and your geography”, “Name (the right) names”, “The devil is in
the details”, and “Read it out loud” – All of these epic failures have a
similar theme and include journalists and reporters not checking their facts…..frankly
leaving all looking quite foolish.
Lesson to be learned, check, double check, and triple check your work
before presenting it. Even the most
seasoned sourcing professionals, or any professional for that matter, can
benefit from having a colleague or manager review a report or presentation or
even the wording of an email before shipping it off to another party. We often write things during a heated moment
or in some instances when you have spent a great deal of time on a subject you
may be interpreting it differently than the way you intend, by having another
pair of eyes review the data you can be saving yourself a world of trouble.
“Listen
up” and “Relax” – These two stories refer to reporters not communicating
correctly and having to quickly adapt in a messy situation. When working with suppliers or customers it
is important to not only hear them, but to listen as well. We can easily find ourselves falling into a
routine when sourcing a product or service, and this is important to maintain a
sense of structure and order. However we
need to be able to adapt in situations where the standard operating procedure
may not apply. Lesson to be learned, pay
attention to your surroundings and know when to change courses to remain headed
in the right direction toward your sourcing goals.
“Put
everything in context” – This story is a simple but common one, a journalist
used an improper phrasing without thinking about the consequences of his
actions. The easy lesson learned here is
think before you speak. This can definitely apply in almost any situation,
professional or not. Don’t blurt out a
response, written or oral without first thinking about the context in which you
are speaking or writing. You may also benefit by considering your audience as
well when addressing particular topics.
All
in all, as the article tells us, you can recover from epic failures and in some
instances quite successfully. But the
best way to not have to recover is to avoid making these mistakes to begin
with. We’re all human and as such prone
to imperfection, but why not get a leg up on ourselves and follow some simple
guidelines to preparedness.
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