Infographic: IT Management Best Practices

Where has the time gone? With a new decade nearly here, it's time to start drafting category management plans for the upcoming year.

Information Technology Category Management can be particularly challenging for a number of reasons. Most IT teams have a dual mandate to balance day-to-day business support while looking to optimize and automate operations, create efficiencies, and of course, reduce costs. IT Procurement can go a long way in leading that mandate to success, but it takes strong relationships, a wealth of insights, and the ability to overcome obstacles with challenging stakeholders and resource limitations.

I see IT Category Management falling into three primary areas: Stakeholder Engagement, Contract Management, and Long-Term Strategies.